Payment and shipping

The following conditions apply:

Delivery of the goods within Germany will be made within 1-3 days.

International deliveries within 7-10 days.

If the order includes one or more items for pre-order, we usually ship only when all items are available.

Shipping costs (including VAT)

Domestic deliveries (Germany):
On orders below 100€ we charge a flat rate per order of 4,95 € for delivery with DHL
Free Shipping on orders over 100 €

International Shipping:

Austria: 5,95€, free shipping on orders over 200€.

Belgium, Denmark, France, Ireland, Italy, Luxembourg, Netherlands, Poland, Spain (except Canary Islands), Czech Republic, UK:
7,95€, free shipping on orders over 200€

Andorra, Bulgaria, Estonia, Finland, Greece, Canary Islands, Croatia, Latvia, Lithuania, Malta, Monaco, Portugal, Romania, San Marino, Sweden, Slovakia, Slovenia, Hungary, Cyprus:
9,95€, free shipping on orders over 200€

Albania, Bosnia-Herzegovina, Greenland, Liechtenstein, Montenegro, Northern Macedonia, Norway, Republic of Moldova, Switzerland, Serbia:
12,95€, free shipping on orders over 200€

USA: 29,95€ for an order value of less than 100€, 19,95€ for an order value of 100€ to 300€, free shipping on orders over 300€

Possible customs duties and import sales tax for foreign shipments are NOT included in the price and have to be paid additionally on site.

Terms of payment

For domestic deliveries (Germany) you have the following payment options:

- Advance payment by bank transfer

- Payment by credit card

- Payment by PayPal

- Payment by PayPal Express

- Payment by Sofort

- Payment by amazon payments

- Payment by Giropay

For deliveries abroad you have the following payment options:

- Payment in advance by bank transfer

- Payment by credit card

- Payment by PayPal

- Payment by PayPal Express

- Payment by Sofort

- Payment by amazon payments

- Payment by Giropay

Further payment details

If you pay by credit card, your credit card account will be charged when the goods are dispatched.

Our bank details:

Account holder: Neualp GmbH

Bank: Commerzbank

IBAN: DE48 8704 0000 0500 7786 00

BIC/SWIFT: COBADEFFXXX

If you have any questions, please find our contact details in the imprint.